About

We purchase coffee on a relationship driven model known now as Direct Trade.

Our green buyer frequently visits our producers, mills, beneficios and logistics partners to ensure quality and equity on all levels. The prices we pay for all our coffees are well above those set by various Fair Trade certification organizations. Being on the ground with our trade partners allows us total certainty of the methods used from seed to cup. Often, these farms are small and have limited production capability and their coffees are contracted for purchase well in advance of harvest. In some cases Organic certification simply isn’t an option because of local ecology. In all cases the coffees we buy are high altitude, well above typical pest predation lines.

Because of the transparency of our relationships, adding a Certification or having a third party evaluation to determine ethical quality is unnecessary and often expensive to a small volume producer, so we simply don’t place the final value of a coffee on a certificate.

This does not mean that all our coffees are uncertified, however. Some of our producers still carry certifications like UTZ, Rainforest Alliance, Cafe Practices, etc. Many also support causes on a local level. Some of our producers have had certifications and allowed them to lapse due to cost or lack of demand. Basically, we buy Direct to be involved in the quality and equitable future of sustainable farms.

We choose not to mention the certifications because, certified or not, we go to great lengths to ensure all our offerings are equally good for those who produce them and those who enjoy them. This is the best and most direct manner to bring coffee from origin and into your cup.

While each of our coffee offerings have individualized profiles intended to allow the coffees natural characteristics and complexity to shine, our roast profiles fall into two general categories. Our Blends are roasted on the lighter side of medium, and our Single Origins are light roasted. In both cases, the intent is to balance the sugar and acid during brewing.

The Espresso Blend is intended to be brewed as espresso, while our Drip Blend and Single Origins are roasted with the expectation that they will be brewed as pour over. That said, they all can be brewed in all methods. We have posted our brewing parameters with each coffee as a good starting point.

New coffee releases will happen thoughout the year as inventory dictates. This applies directly to our single origin micro lots whereas our Espresso Blend, Decaf Blend and Drip Blend are always available.

The best way to keep up with all of our coffees as they come and go would be to follow us on our social media channels. Head on over to Instagram, Facebook, or X and give us a follow.

Our goal is to help bring the best coffee experience into your home or while you're out doing what you do. There are many ways to brew coffee and we understand that there is no one correct or best way, rather we all have preferences as to how we like to enjoy this delicious beverage.

Below are are a few of our favorite brewing methods with suggestions on where to begin. With the varying amounts of different brewing products on the market, there will be a little trial and error to find the exact place where the coffee really speaks to you. We recommend starting here and making adjustments to fit your likes. Let the adventure begin!

See all our brew guides

All our coffee ships whole bean unless otherwise specified. We strongly recommend that you buy whole bean coffee and grind it yourself no more than 5 minutes before you brew it. This will greatly improve your coffee experience.

Thank you for showing interest in our company and all that is going on. The best way to keep up with what we are doing along with learning more about behind the scenes and a greater understanding of how we work, please head over to Instagram, Facebook or X and give us a follow.

We do not. Sweet Maria's is a good option for this sort of thing.

Being a community focused coffee company, we greatly appreciate the artistic community that we are embedded in and are proud to be a venue to showcase your artwork. Being a space where others can share their craft is something we are proud to be. Please connect with us here if you would like to showcase your work.

We do generate a fair amount of empty burlap coffee bags. To keep it easy for us and fair for our customers, they're available free to take outside the wholesale shipping and receiving door at our Phinney Ridge location during business hours. If you don't find any there, check back later as we make more each day that we roast.

At Herkimer, we pair Same-Day Roasting with UPS 2-Day Air for a flat $8.95—ensuring the shortest possible time between our cooling tray and your brewer. Shipping is free when you spend $60.

Shipments to Alaska, Hawaii, PO Boxes and areas deemed "rural" by UPS are sent via USPS. Everything else ships via UPS 2-day Air.

We ship to anywhere in the United States, any Overseas Military Mail destination (AA, AE, AP), and Puerto Rico.

Orders are shipped daily Monday through Friday excluding federal holidays. Once your order is placed, you will receive and email with the tracking information and updates as your package gets closer.

Sometimes we might have an issue such as a lost or damaged package, please reach out to us with your order number, a photo (if possible) and any other details so that we can ensure you get your order as expected.

The Shopify platform for our website makes this very easy. Click on the Account button on the upper right hand side of the website and follow the directions to create an account. "Create Account" using the same email address you’ve used with us in the past and Shopify will automatically find any records we have transferred over.

If you use the Shop App on your phone, you can log in using your Shop credentials. Your Herkimer orders will sync there automatically for easy tracking.

We’ve made our new subscription service more flexible than ever. Start by selecting your coffee of choice. Choose "Buy Regularly" which will reveal multiple frequency options. Select the frequency that fits your brewing habit (e.g., Every 2 weeks). Choose the bag size that fits your consumption needs and add to your cart. Check out and you’re ready to start enjoying your morning coffee.

Managing you coffee moving forward is as easy as one, two, three. Once logged into your account, you can "Pause," "Skip," or "Swap" your coffee at any time from your account dashboard.

We appreciate any and all support of our company, whether that's in the form of visiting our cafes or through our online store. We pride ourselves on pricing all of our offerings in the most fair and honest manner in order to sustain all of our operations.

Currently we do not have a loyalty program in place. Rather, we have everyday discounts built into the pricing for the 2 and 5 pound options. This doesn't mean we won't change our minds in the future. Follow us on our social media channels at Instagram, Facebook, and X for future announcements regarding anything and everything Herkimer Coffee related.

As we pride ourselves on strong relationships with those we've partnered up around the world, the goal is to create and maintain a system where all our livelihoods are sustained. We aim to be thoughtful and considerate of all when working to set our pricing on everything we offer. Discounts have a way to disrupt that systems stability thus we don't regularly offer any discounts.

With that said, we will offer some specials from time to time and the best way to catch those special offers would be to follow us on our social media channels. Head over to Instagram, Facebook or X and give us a follow to keep up with what we are doing along with the occasional discount code.

Relationships are a core foundational pillar of business, which translates from origin all the way through to our wholesale partnerships and to the local communities we all work within. If you are interested in ordering wholesale coffee for your business, please contact us.

Wholesale accounts are designed for larger volume weekly orders. Our minimum order volume is 10 pounds per order per week. If this is more than your weekly consumption, our online store is a great starting point. The 5 pound bag is priced fairly at roughly 20% discounted rate off of our 12oz retail size.

Indeed we do. As we love our brand and feel it's a very strong one, sometimes branding under your own label is more effective for your business. We are happy to assist in brand creation all the way through labels and bags to complete your private label program. Please reach out to us to discuss further.

If you have a physical card for use at one of our cafes, you can check your balance here. If your gift card does not have a PIN, or it has a BID and CVV number, simply check the box that says, "My gift card does not have a PIN" and only enter the card number.

If you have an ecard for our online purchases only, you can check the gift card balance by opening the link in the gift card email you received — it will take you to the gift card page where the balance is displayed.

Reminder that our physical gift cards are not redeemable at our online store, they only work at any of our Herkimer Coffee retail locations. Our ecards are for online purchases only and are not redeemable at our physical cafes.